Return & Refund Policy
Thank you for shopping at [Your Store Name].
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within [number] days of the order delivery date for a refund or exchange.
Return Conditions
Items must be in their original condition, unused, and with all tags attached.
Proof of purchase (order number or receipt) is required.
Shipping charges are non-refundable unless the return is due to our error.
Refund Process
Once your returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method within [number] business days.
Exchanges
We offer exchanges for items that are the wrong size or style. Please contact our customer support to initiate an exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support immediately. We will arrange for a replacement or refund.
Non-Returnable Items
Certain items, such as perishable goods, personalized items, and intimate hygiene products, are non-returnable.
Shipping Costs
Customers are responsible for return shipping costs, unless the return is due to our error.
Contact Us
If you have any questions about our return and refund policy, please contact our customer support.